Pivot Design
Founded in 1998, Pivot's mission is to help our customers strengthen their products and services by using Pivot's people-oriented Informed Design process. With insight and imagination, we use design as research to communicate with impact.Our process is grounded by user behaviour research, communications audits and stakeholder interviews so we can experience your organization as your customers and clients do. Whether we're working in physical, print or digital space, we regard every aspect of your customer experience as a highly integrated system designed to communicate your brand attitude and your identity to the world. Pivot's informed design philosophy involves people throughout the design process. Based on User Centered Design principles, we consider the needs, wants and limitations of a product or service from a customer's perspective at every phase of the design process. We've learned from CEOs and sales reps, students and health care professionals. In every case, we've injected these insights into our discovery phase to design better products and services.
